TeleCare at Markey


UK Markey Cancer Center clinics are seeing patients virtually with UK TeleCare MyChart patient portal. This technology allows you to conduct your healthcare visit privately through secure, HIPAA-compliant videoconferencing on your smartphone, computer, or tablet. When video options are not available, telephone visits can be used for some interactions as well.

With UK TeleCare visits, you’re not required to come to a clinic. You’ll meet with your provider via video through MyChart using a smartphone, tablet or desktop computer. If using a desktop computer, be sure a camera is connected. You’ll also need an internet connection.

You can schedule a TeleCare appointment by calling your UK HealthCare provider’s office. You can also use the scheduling tool in the MyChart app. If you don’t yet have a MyChart account, learn about setting one up at Please be sure to set up your account well before your visit.

How it works

If you are interested in a TeleCare visit, please ask your healthcare team for more details or schedule a visit through the MyChart patient portal.

For your TeleCare appointment, you will need either a WiFi or cellular connection for your smartphone, computer, or tablet.

We recommend testing this application on your device before the meeting. If you are experiencing any issues, technical assistance is available Monday-Friday from 8 a.m. to 7 p.m. at (859) 218-6221 or (844) 820-7344.

Additional Resources

We understand that you may have additional questions. Please visit Markey’s COVID-19 Frequently Asked Questions webpage as well as UK HealthCare resources regarding TeleCare and COVID-19 listed below.

NCI Comprehensive Cancer Center - A Cancer Center Designated by the National Cancer Institute

Markey Cancer Center is designated by the National Cancer Institute as a Comprehensive Cancer Center – a distinction that recognizes our commitment to accelerating precision cancer research and care to patients. We are the first and only NCI-Comprehensive Cancer Center in Kentucky, and one of 57 in the nation.