How can we help you? For Patients » For Visitors » Become a Patient » Resources for patients and families Request an appointment Request an appointment online or by phone. Appointment reminders Appointment reminders are now available via text message. Find a doctor or provider Search providers by name or specialty. Directions & parking Find maps and directions to our facilities and parking for patients, family members and visitors. Food & lodging Find options for dining and places to stay near the UK HealthCare campus. UK pharmacies Our pharmacies offer inpatient services, five retail pharmacies and the Meds-to-Beds program. Payment & insurance See whether UK HealthCare is on your insurance provider's list of participating hospitals, and learn how, when and where you can pay your bill. Compliments & complaints We urge patients and families to speak up about any concerns or questions. Also, we love to receive compliments about staff and physicians.