OnCore Support Services

The OnCore Enterprise Research application is a clinical trials management system and electronic data capture application. It provides a robust functionality to support the process here at UK HealthCare Academic Medical Center and the Markey Cancer Center.

OnCore was originally developed by Forte Research Systems, now Advarra, located in Madison, WI.

The purpose of OnCore is to provide aid with day-to-day functions, create a central repository for critical research data, biospecimen management, organization for quality assurance initiatives, and general clinical research administration.

We offer high quality, reliable, and statistically sound data from our clinical trials through the coordinated efforts of our Clinical Data Managers and Data analysts. The data management team are actively involved in all stages of the clinical trials from inception to completion, to ensure output of the best quality data. This includes: Electronic Case Report Form (eCRF) design, data cleaning and validation, discrepancy management, data extraction, database locking, and protocol management through the use of Good Clinical Data Management Practices.

OnCore Support Staff

Stacey Tonkel
Phone: 859-323-3541
Email: stacey.tonkel@uky.edu

Responsibilities: New OnCore User Accounts, Role Permissions, Training, Correcting/Deleting Subjects from Protocols, Correcting/Deleting Calendar Visit Entries

Jennifer Land
Phone: 859-323-9964
Email: jennifer.land@uky.edu

Responsibilities: IIT Calendar Builds, IIT Forms / Query Resolution, Edit/Delete SAE/Deviations/IIT Forms

Kelli Smith
Phone: 859-9968
Email: kelli.smith@uky.edu

Responsibilities: IIT Calendar Builds, IIT Forms / Query Resolution, Edit/Delete SAE/Deviations/IIT Forms

Mark Stevens
Phone: 859-323-3510
Email: mark.stevens@uky.edu

Responsibilities: Custom Report Builds, Accrual Reporting, DT3 / DT4 Questions

General OnCore Help Line
Phone: 859-323-7328
Email: oncore-oncology-support@uky.edu

For additional help, please contact:

CRSO Support
Email: ctms.support@uky.edu

Responsibilities: Industry / Cooperate Trials Calendar Builds

PRMC Coordinator
Email: love.gill@uky.edu

Responsibilities: Protocol Entry into OnCore, Revise Protocol specific information within OnCore

Regulatory
Email: mccreg@uky.edu

Responsibilities: Interventional Trial IRB Reviews, Add / Remove Staff from Interventional Trials

Quality Assurance
Phone: 859-218-2995
Email: tosia.courtney@uky.edu

Responsibilities: Data Safety Management, Audit/Monitoring, SAE/Deviation Content

Biospecimen Core
Phone: 859-323-3520
Email: justin.levens@uky.edu

Responsibilities: Specimen Management

There are basically 4 things you will need for access to OnCore.

• Online application / Supervisory approval: Apply online.
• HIPAA certification: The following are accepted:
  • myUK Course “(current year) HIPAA, Compliance and IT Security.” Visit myUK. 
  • CITI Training: Group 1 for Biomedical Investigators and Key Personnel. Learn more about CITI Training online.
• Completed NDA Form. Contact Stacey Tonkel for more information on completing form.
• Training (live and myUK)
  • Once the request/approval/HIPAA/NDA are submitted, the Training staff will reach out to schedule a brief “in person” or Zoom training session.
  • In addition, specific Role based training may be assigned in myUK Learning by the Training staff.

• OnCore Production Server
  • Please note that OnCore log in is required to access this production server.
• New User Request Form

Resources

• Helpful Hints
• Frequently Asked Questions (FAQ)
• Onsemble Community for OnCore Users
• CRSO Support for Non-Oncology Protocol Support

Have a suggestion? Your input is important to help us identify areas which need improvement AND to help us develop effective solutions. Share your suggestions with the OnCore Support Team.

Follow this link to find training resources specific to Markey Cancer Center OnCore Support.

You will find several helpful tools such as Training Manuals, Demonstration Videos, and much more.

Visit the OnCore Support Training Homepage.