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Medical Records

Due to COVID-19, onsite requests for medical records are temporarily suspended at this time. Requests will still be accepted via fax or mail.

You may access your healthcare records online through the My UKHealthCare patient portal.

After you register for the My UKHealthCare patient portal, you can:

  • Request prescription renewals when it’s convenient for you, not just when our offices are open.
  • Request, cancel or reschedule appointments.
  • View lab test results, radiology reports and office visit summaries.
  • Get health maintenance reminders.
  • View your immunization record and allergies.
  • View your hospital discharge instructions.

You can also use the portal to send your records to another provider using secure email.*Note that records available through the portal are not necessarily historically complete. Records included extend as far back in time as the electronic health record used by the particular clinic, usually 1-2 years.

To request your complete UK HealthCare record, follow the directions below.

  • How to get printed copies of your records

    Your doctor may request your records. The doctor's office can call 859-323-5117 to request your medical records. We will fax the requested records directly to the doctor the day before or the day of the appointment. This is the quickest way for your doctor to receive your medical records.

    You may request your records by filling out an authorization form in person at the Health Information Management Department located on the first floor of UK Chandler Hospital just behind and to the left of the Registration desk in the lobby.

    You may call for the form to get your records. Call us at 859-323-5117. An authorization form and a pre-addressed, stamped envelope will be sent to your address. Complete the authorization form, then either mail back using the address below or fax the form to the medical records department at 859-323-6853 or 859-257-1347.

    You may print the authorization form and mail or fax it. Complete the PDF form found at the link below: 

    You may fax the completed form to 859-323-6853 or 859-257-1347 or send it to a Health Information Management office listed below.

    UK Albert B. Chandler Hospital
    Release of Information Section 
    Health Information Management, Room C601 
    800 Rose St. 
    Lexington KY 40536-0293

    Kentucky Clinic 
    Release of Information Section 
    Health Information Management, Room K003 
    740 S. Limestone 
    Lexington KY 40536-0284

    UK Good Samaritan Hospital 
    Release of Information Section 
    Health Information Management, Room B128 
    310 S. Limestone 
    Lexington KY 40508-3008

  • Costs

    The first copy of your records is free. A standard fee of $1.00 per page will be charged for additional copies. Please keep a personal copy of any information you request to avoid paying for your records.

    At your request, your medical records will be released to any doctor free of charge.

    Call 859-323-5117 for more information.