This structure aligns clinics and services closer with the hospital, which enhances quality and safety standards and makes care more consistent. Like our hospital facilities, our hospital-based clinics and departments are operated under the performance standards of The Joint Commission, an independent, not-for-profit organization that accredits and certifies health care organizations and programs in the United States. The hospital and its hospital-based clinics and departments regularly undergo unannounced surveys by reviewers from The Joint Commission.
For more information on The Joint Commission, visit this page. Find out more about UK HealthCare’s quality and safety and how we stay continually ready for a survey review.
Because they operate under the hospital’s oversight, an appointment at a hospital-based clinic or department will be billed in the same fashion as a hospital bill. Your insurance company – or you, if you do not have insurance – will receive two separate bills: one from the physician or other licensed practitioner treating you and one from UK Chandler Hospital.
And as always, depending upon your insurance coverage, you may be responsible for all or a portion of the charges on each bill.
For more information, patients may contact Patient Billing Monday - Friday, 8 a.m. - 4:30 p.m. at 859-257-7900 or toll free at 800-967-2131.