Use Self-Scheduling to book a primary care appointment online
UK Retail Pharmacy hours for Christmas, New Year's holidays

Privacy Policy

Because your privacy is important to us, the UK HealthCare Website ("Site") operates by these principles:

The UK HealthCare website is governed by the privacy policies found on the University of Kentucky Privacy page.

The Site is maintained by the UK HealthCare Marketing Department at: 

UK HealthCare Digital & Brand Strategy
2333 Alumni Park Place, #300 
Lexington KY 40517 

Phone: 859-323-2887

Fax: 859-257-9747

E-mail: ukhealthcare@uky.edu

We explicitly ask when we need information that personally identifies you ("Personal Information"). For example, UK HealthCare asks for your name and e-mail address if you wish to submit a comment or suggestion. We also may request that you provide Personal Information as part of a contest or promotion. We use your Personal Information to operate UK HealthCare and we may occasionally inform you of new features, services and products from UK HealthCare.

If at any time you believe this Site has not adhered to these principles, please notify us by sending an e-mail to brett.short@uky.edu and we will use all reasonable efforts to promptly determine and correct the problem.

If you have questions about this policy, please e-mail the UK HealthCare Webteam at ukhcwebteam@uky.edu.

HIPAA Notices of Privacy Practices

Read and download the HIPAA Notices of Privacy Practices in English and Spanish here:

The Joint Commission Public Notice

As a patient, family member, community representative or employee of UK HealthCare you have the right to notify Joint Commission regarding any concern about the quality of care provided, safety of care provided, or safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters that have not been addressed and/or resolved by the hospital or hospital's management should notify the Joint Commission of HealthCare Organizations via any of the following methods:

Mailing Address: 
Office of Quality Monitoring 
Joint Commission on Accreditation of Healthcare Organizations 
One Renaissance Boulevard 
Oakbrook , IL 60181

Phone: 1-800-994-6610 
Fax: 1-630-792-5636 
E-mail: complaint@jcaho.org  

UK HealthCare Policies

Read the Patient Rights & Responsibilities on this page: UK HealthCare Policies

Legal Notices

Read legal notices on this page: An Equal Opportunity University