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Welcome to the UK HealthCare Specialty Pharmacy. Our service is designed to improve the lives of patients within UK HealthCare who are taking high-cost and complicated medications, called specialty medications. We will work closely with you and your physician to help you succeed on your new therapy. This welcome packet will describe many of the services we offer.
The Specialty Pharmacy offers a friendly and knowledgeable staff dedicated to improving the lives of our patients. As a customer of our specialty pharmacy, you will obtain the highest degree of customer service and clinical oversight to assure that your specialty medication needs are addressed.
If you have any questions, please call us at 1-844-730-5913 (toll free).
Thank you for choosing us as your specialty pharmacy!
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UK Specialty Pharmacy
UK Albert B. Chandler Hospital - Pavilion HRoom HC201800 Rose St.
Lexington KY 40536
UK Specialty Pharmacy is a specialty pharmacy offering you support 24 hours a day, 365 days a year. We treat you as an individual and work with your care providers to create a program tailored to your specific condition.
Because we want to be sure you understand and follow your prescription guidelines, you will be provided with education regarding your medication(s) in clinic or over the phone. In addition, we will provide you with other patient education materials including medication education handouts.
We are experts in care with years of experience, and we can help you get the treatment you need.
We will accept any prescription for a specialty medication. They may be provided via e-prescribing, fax, telephone or hard copy.
We will work with your insurance company to cover the cost of your medications. This is often called a “prior authorization,” “pre-approval” or “pre-certification.”
Even with insurance coverage, your out-of-pocket costs may be high, depending on your insurance plan. We will work with manufacturers, advocacy programs and charities to see whether you are eligible for any financial assistance.
Clinical Management Program
Our pharmacists will ensure that all clinical components of your therapy are addressed, including:
- Providing education on how to take your medication, what side effects may occur and whom to contact if you have questions.
- A review of other medications you are taking and what possible interactions could occur.
- Working with your providers to optimize your medication list to improve your health.
- Monitoring of laboratory values that may be affected by the medication.
Our dedicated team of specialty pharmacy technicians will handle the details for shipping and delivering your specialty medications and monthly refills. Medications can be delivered to you during a visit to your UK clinic, mailed free to your home or picked up at the Kentucky Clinic Pharmacy.
Our program offers monthly refill reminders, ongoing clinical monitoring and general pharmacy support to help you succeed with your medications.
UK HealthCare Specialty Pharmacy is proud to contract with the following insurance companies to provide specialty pharmacy services:
- Aetna Better Health of Kentucky
- Humana CareSource
- Humana Commercial Plans
- Kentucky Medicaid (Traditional)
- Medicare Prescription Plans (including plans through Anthem, Humana, United Health Care and others)
- Passport Health Plan
- University of Kentucky Health Plan
- WellCare of Kentucky
- And many more