Specialty Pharmacy & Infusion Services
|Learn about URAC specialty pharmacy accreditation
Our pharmacy is designed to improve the lives of patients within UK HealthCare and their partner health systems who are taking high-cost and complicated medications, called specialty medications. We will work closely with you and your physician to help you succeed on your new therapy.
Here are a few things you should know about UK Specialty Pharmacy:
UK Specialty Pharmacy is a specialty pharmacy offering you support 24 hours a day, 365 days a year. We treat you as an individual and work with your care providers to create a program tailored to your specific condition.
Because we want to be sure you understand and follow your prescription guidelines, you will be provided with education regarding your medication(s) in clinic or over the phone. In addition, we will provide you with other patient education materials.
Our dedicated team of specialty pharmacy technicians will ensure the delivery of your monthly refills. We will handle the details for shipping and delivering your specialty medications.
We are experts in care with years of experience, and we can help you get the treatment you need. Additionally, UK Specialty Pharmacy provides resources to patient advocacy and support groups accessible at any time from this website or in writing when requested from our pharmacists. Our website also provides access anytime to the evidence-based resources we use to design our Patient Management Program.
UK HealthCare’s Specialty Pharmacy & Infusion Services (UKSPIS) team recently earned reaccreditation through two prestigious health care accrediting bodies
URAC granted UKSPIS full Specialty Pharmacy Accreditation Version 5.0 and reaffirmed the pharmacy’s designation as a Rare Disease Pharmacy Center of Excellence. ACHC also granted full Specialty Pharmacy Accreditation as well as Infusion Pharmacy Accreditation, Ambulatory Infusion Center Accreditation and Pharmacy Distinction in Oncology.
“The reaccreditation of UK Specialty Pharmacy & Infusion Services is a demonstration of our continued commitment to meet the health care industry’s most rigorous standards for quality, safety and patient care,” said Debbie Duckworth, PharmD, BS, CSP, senior director for UK Specialty Pharmacy & Infusion Services.
“It is gratifying to see that URAC and ACHC recognize and confirm the excellence of our staff and the quality of our services,” Duckworth said. “As a patient of UK Specialty Pharmacy & Infusion Services, you can expect to receive comprehensive support and state-of-the-art care through every step of your journey, 24 hours a day, 365 days a year.”
For both URAC and ACHC, reaccreditation is a lengthy process. Each accrediting body conducts a thorough review of operations, including committee evaluations and onsite visits, in order to determine eligibility. Requirements differ by organization, but the intent remains the same: to prove that a health care organization’s commitment to meeting high standards results in a greater focus on patient care. UKSPIS must continually operate at a level of quality, integrity and effectiveness consistent with the standards of each accrediting body to achieve reaccreditation.
“Patients can have peace of mind knowing that the expertise of our pharmacists, nurses and patient care coordinators is backed by two nationally recognized accrediting bodies and multiple reaccreditations,” Duckworth said.
This achievement reflects the pharmacy’s pledge to maintain the highest standards of quality while delivering excellent patient care.
If you would like to view or download a copy of our patient welcome packet, please click below.
If you have any questions, please call us at 1-844-730-5913 (toll free).
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We will accept any prescription for a specialty or maintenance medication. They may be provided via e-prescribing, telephone or hard copy.
We will work with your insurance company to cover the cost of your medications. This is often called a “prior authorization,” “pre-approval” or “pre-certification.”
Even with insurance coverage, your out-of-pocket costs may be high, depending on your insurance plan. We will work with manufacturers, advocacy programs and charities to see whether you are eligible for any financial assistance.
Clinical Management Program
Our pharmacists will ensure that all clinical components of your therapy are addressed, including:
- Providing education on how to take your medication, what side effects may occur and whom to contact if you have questions.
- A review of other medications you are taking and what possible interactions could occur.
- Working with your providers to optimize your medication list to improve your health.
- Monitoring of laboratory values that may be affected by the medication.
Our dedicated team of specialty pharmacy technicians will coordinate the details for shipping and delivering your specialty medications and monthly refills. Medications can be delivered to you during a visit to your UK clinic, mailed free to your home or picked up at the Kentucky Clinic Pharmacy or Turfland Clinic Retail Pharmacy.
Our program offers monthly refill reminders, ongoing clinical monitoring and general pharmacy support to help you succeed with your medications.