UK HealthCare is now part of Cigna’s medical insurance network.

Transfer or Refill Prescriptions

Looking for the Pharmacy homepage

QR code linking to transfer portal
Click here to transfer prescriptions.

Transferring prescriptions to UK Retail Pharmacies is easy!

Want to take advantage of the great services and discounts at UK Retail Pharmacies? Transferring your prescriptions to one of our locations just got even easier! Simply scan the QR code with your phone (or click here), choose your preferred location and provide your prescription information. We'll do the rest.

Not quite ready for refills? No worries, you can transfer your prescriptions now but choose not to have them refilled until you tell us. That way they're here ready to be refilled when you need them.

Have questions or just prefer to call? That's fine, too. Call our toll-free number, 833-333-UKRx (8579), and select the location of your choice. Provide your prescription information and we'll take care of it.

 

Need refills? MyChart makes it easy

The MyChart app makes managing your prescriptions easy. Request refills, see all your medications in one place, access medication info on the go and more. 

You can also ALWAYS call our toll-free number, 833-333-UKRx (8579), to request a refill or ask questions about your medications. 

Download the MyChart app now

Available for Apple or Android.

QR code to App Store to download the MyChart appQR code to Google Play Store to download the MyChart app

 

 

 

 

New to MyChart? Sign up here.

 

How to request prescription refills using MyChart

1. Choose Medications

Step 1 screenshot to request refills in MyChart

 

2. Click Request refill

Step 2 screenshot to request refills in MyChart

 

3. Select the medications desired to be refilled, using the check box, then choose Next. 

Step 3 screenshot to request refills in MyChart

 

4. Fill out the requested information, including how you would like to receive the medication (pickup, mail, etc.)

 

5. If you plan to pickup the prescription, select the appropriate pharmacy.

 

6. Click Next. 

Steps 4-8 screenshot to request refills in MyChart

 

7. Review the request to ensure the medications have been selected correctly and the correct pharmacy has been selected.

 

8. Click Submit.

Final screenshot to request refills in MyChart


Got pharmacy questions? UK Retail Pharmacies’ call center is here to help!

Have questions about prescriptions, finding a pharmacy location or other pharmacy-related inquiries? UK RetailCall center request QR code Pharmacies’ call center can help. The Lexington-based call center team is dedicated to providing you with timely answers, ensuring you receive the support you need when you need it.

To request a call, scan the QR code with your smartphone’s camera and fill out the simple form. Once submitted, a pharmacist will call you within the next 1-2 business days to discuss UK Pharmacy Services. If you need a refill on a medication in the meantime, please follow up with your current pharmacy.