Decedent Affairs

TreeThe Decedent Affairs Office (DAO) is a centralized office at UK HealthCare devoted to handling all the decedent’s affairs in a sensitive, confidential and respectful manner while providing care and comfort to all who are affected by the loss.

The DAO is dedicated to ensure that all deaths are handled in a timely, caring and thorough manner. The office works with many departments within UK HealthCare to help make the process after death as easy as possible for those who are grieving. The Decedent Affairs Office also works collaboratively with community and state partners to streamline the administrative process.

The DAO representative coordinates meetings with the family of the deceased to discuss options for their loved one after their passing, including, but not limited to, anatomical gifts and autopsy- and funeral home-related matters. Once the family has reached a decision, the representative informs the relevant parties so final arrangements can be made.

The Decedent Affairs Office consists of representatives with diverse backgrounds who have specialty training and bring a variety of experience.

The DAO is open 24 hours a day, seven days a week and can be reached at 859-218-9007.

Frequently Asked Questions

How do I obtain a copy of the death certificate?

Legally, a death certificate must be issued when a death occurs, and will be necessary as you take care of personal business on behalf of the person who died.

There are three ways you can obtain certified copies of a death certificate:

  • The funeral home you’re working with can get certified copies on your behalf.
  • You can order certified copies from a third-party company.
  • You can order the copies yourself from the state in which the person died.

For more information on requesting a death certificate, please contact the Kentucky Office of Vital Statistics at 502-564-4212.

We feel distressed following the death ‒ is there someone we can speak to?

Our Pastoral Care team is trained to provide you with the care and support you need during this difficult time. Our chaplains respect your faith tradition and personal experiences. Whether you are part of a faith tradition or not, they are here to care for you. They will be happy to contact someone from your faith tradition if you so desire. You may contact Pastoral Care at any time by calling 859-323-5301.

Where can I learn more about organ and tissue donation?

For more information on organ and tissue donation, please visit the Kentucky Organ Donation Affiliates (KODA) website or call the 24-hour Donor Center at 1-800-525-3456.

What about my loved one’s personal belongings?

If the family or legal next of kin is not present at the time of death, the patient’s belongings will be sent to the funeral home when the decedent is transferred into their care.