For your first visit, you will need to fill out a questionnaire, so we suggest you arrive 15 minutes before your appointment. We encourage you to make a list of questions for your physician before you visit so that all of your concerns may be addressed. For your first visit, we ask that you bring:
- Your glasses and/or contact lenses.
- Any medications you are taking.
- Your current insurance card.
- Referral from your primary care physician.
- Medical records and/or x-rays.
- Results of tests, etc. if applicable.
It is important that you bring any changes in your vision to your physician's attention and request any refills at the time of your appointment.
If you need to cancel your appointment, please notify our office as soon as possible so your time slot may be made available to other patients.
Our physicians recommend you schedule an initial health maintenance visit with us to review your needs for health promotion and disease prevention.
If you have an urgent problem that needs immediate attention, we will make every effort to see you the same day you call. One of our doctors is on call at all times should an urgent situation arise.
It is normal to be confused about insurance coverage. This is especially true for eye care, where you may have different types of insurance for health (medical) and vision. This handout gives a basic idea of what each type of insurance covers. Please know that your own plan may differ.
Health insurance Vision insurance Basic eye exam Not in most cases, but some plans may cover one a year. Yes. Most plans cover one a year. Comprehensive or medical eye exam Yes, if it is related to a medical problem. No. Refraction (this test measures for glasses) Not in most cases, but some plans may cover one a year. Yes. Most plans cover one a year. Glasses No. Many plans cover all or part of the cost of glasses. Contact lenses No. Some plans cover the cost of contacts and the exam, some do not. Please check your plan. Treating vision problems Yes, if they are caused by a medical problem. Some examples are diabetes, dry eye, or high blood pressure. Yes. Some examples are being nearsighted or farsighted and astigmatism. Treating medical problems Yes. Some examples are diabetic retinopathy, macular degeneration, cataracts, lazy eye, glaucoma, and double vision. No.
What if I only have health insurance?
In most cases, you will have to pay for your routine eye exam for glasses out of pocket. In our office, the fee for a routine eye exam is $95. Contact lens services are an added cost. Most health insurance plans will only pay for exams and treatments related to medical problems. For example, if you come in for a vision check to make sure your diabetes isn’t impacting your vision, your eye exam would be covered. See the table for examples.
Will health insurance ever cover refraction?
Most health insurance plans do not pay for refraction, even if it is part of a medical exam.