Robin L. Jacobs-Pope, PA

  • Primary Care
4.63 out of 5
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Training & Education

Degree

PA, University of Kentucky, College of Allied Health Professionals, Lexington, Ky.

Certifications and Special Training

NCC-Physician Assistants

Ratings & Reviews

4.63 out of 5
10 Reviews

The star rating is a calculation based on feedback from our patients using our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

  • Patient Review

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    The care that was provided exceeded my expectations.

    Patient Review

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    I never normally do these surveys, but this is the second time I've taken a child to this particular PA and both times I have gotten such bad care that I have then taken them to a different provider. In this visit she looked at me and said I'm stumped. I brought my sick child in for a diagnosis and I got not only no diagnosis but no follow up or next steps. I don't know how she does with adults, but either her bedside manner or her competence or both with children is severely lacking. I've had excellent care with an APRN at Fountain Court, but I will never take a child back to her.

    Patient Review

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    Robin Jacobs, POPE was very professional and thorough. She listen and answered my questions. I was at ease during my examination and talking with her. I truly appreciated her concern and kindness.

    Patient Review

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    PA Robin Pope Joy was professional and excellent on all counts. I am grateful for her expertise and patience in listening to me and taking time to come up with tests and treatment. Thank you!

    Patient Review

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    Excellent experience

    • Patient Review

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      Robin showed that she cared about my concerns. She listened and responded with very knowledgeable information. She made me feel comfortable and I would recommend her to all my loved one.

    • Patient Review

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      She did not have any suggestions about what I came there for regarding the pain in my left jaw area going down into my neck. It had been going on for about 3 days before I came to be seen at the clinic. She asked me what I want a steroid. She said if it is inflammation it would help. She suggested getting the medicine filled and I would have it in case I changed my mind. I just felt something more could have been done maybe an x-ray. Whatever was going on resolved itself.

    • Patient Review

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      This is the first time I have seen this provider as a patient but I also accompanied a friend earlier this year to the urgent care clinic and was in the room when this same provider saw my friend. I think my biggest concern is the lack of bedside manner. I felt like my concerns with another health issue I brought up to her were not addressed. I am a Psychologist (for UK) and have been a healthcare provider for 23 years. I think improving some of her interpersonal skills (communication, etc) could make a patient's visit to urgent care much improved. I will not see this provider again for these reasons.

    • Patient Review

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      I had excellent service.

    • Patient Review

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      Answered all questions asked.