I felt heard and that my healthcare mattered. Informed to make the best decision and not forced into unnecessary treatment paths. Appreciate a practical approach with pt. and not an immediate suggestion of Rx meds.

I have never had an issue w/this clinic. None whatsoever.

Saprina was very thorough and explained everything - She is also very personable and easy to talk to.

Saprina was incredible. She listened to all of my concerns about my health and really took the time to come up with a treatment plan that worked best for me. Shes incredibly kind, funny, and compassionate.

She is very good at listening and explaining.

I did not feel listened to or understood. Any concern I brought forth was met with her own personal experience with something similar, instead of concern or listening to my issues. I tried to ask about treatment options or alternatives, but no helpful information or discussion was provided,

Very patient and thorough in trying to understand and address a complex durable medical equipment prescription issue.

I wish she would have introduced herself to me. I mean, I knew her name cause it was on the appt information, but it would have been a nice personal touch to actually introduce herself to me

She seemed judgmental over the condition that I had. Didn't provide the best treatment advice but showed enough concern at the end of the visit over what I needed to do if my condition didn't improve.

Best experience I have had with a medical provider. She genuinely cares about people and I am grateful for her.

I felt that she had to look up a lot of information and didn't seem comfortable in her knowledge of what to prescribe.

Did not seem to have recommendations in terms of routine labs, when talking about medical history instead of trying to find or explain answers stated she didn't know anything about it.

All my questions were answered.

This is one of the best experiences I've had with UK. I had chose. UKPPO as insurance for years previous so I could leave the system. But due to a surgery, I came back to UKHMO. I've had nothing but good experiences in the past year and this was no exception.

She was so sweet. Listen to me and took time. The best.

I asked for some specific tests and also for a specific treatment plan that may be in the future but that I'm unsure is proceeding at present.

Never finished my note and didn't call in my antibiotics for my treatment and was unable to be reached by others to finish my medical note and for me to be delayed getting my medication until the following day.

Saprina is fantastic. She's easy to talk to and listens as well.

Saprina is always great. Active listener and knows you/your situation.

Saprina was kind, straight forward, and took time to engage me. She also did education which was above and beyond.

Saprina Covington was awesome. She was very thorough and went through my health concerns in details