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Public Notices

UK HealthCare Public Notice, November 22, 2019

A UK HealthCare employee left a patient rounding list in a public hallway.  The information included the patient’s identifiers and brief treatment information.  It did not contain the patient’s social security number or financial information.  UK HealthCare notified the affected individuals.

In two separate instances, a UK HealthCare employee emailed patient information to the incorrect recipient.  The information included the patient’s identifiers and limited information about their care.  UK HealthCare notified the affected individual.

A UK HealthCare employee registered the incorrect patient leading to a disclosure of a patient’s records. The information accessed was limited to the patient’s identifiers and specific UK HealthCare visits. UK HealthCare notified the affected individual.

In two separate instances, a UK HealthCare employee mailed a prescription receipt to the wrong patient.  The information was limited to name, address, date of birth, information about the prescription, and price.  UK HealthCare notified the affected individual.

UK HealthCare mailed an appointment reminder to the incorrect patient. The information in the reminder was limited to the patient’s name, address, date of service, and treating physician. UK HealthCare notified the affected individual.

UK HealthCare mailed a billing statement to the incorrect recipient.  The information included the patient’s identifiers and treatment information.  It did not contain the patient’s social security number, or financial information.  UK HealthCare notified the affected individuals.

In three separate instances, a UK HealthCare business associate Vital Chart Health Information Management (VRC) mailed a patient’s medical records to the wrong patient.  The information contained in the records included patients’ identifiers and treatment information.  UK HealthCare notified the affected individuals.

A UK HealthCare employee discussed a patient’s care on an appointment call with the wrong individual. The information disclosed was limited to the patient’s identifiers and appointment information.  UK HealthCare notified the affected individual.

A UK HealthCare employee saved a picture of a patient to a personal device. The information included the image of a patient. It did not contain the patient social security number, insurance information, or financial information. UK HealthCare notified the affected individual.

 

A UK HealthCare employee used their personal device in a clinical area against UK HealthCare policy. The information included the patient's name and health status. UK HealthCare notified the affected individual.

 

  • Recommendations

    What You Can Do

    For any incident, UK HealthCare recommends the following steps to prevent any possible misuse of personal information.

    Stay Alert For the Signs of Identity Theft

    • Accounts you didn't open and debts on your accounts that you can't explain.
    • Fraudulent or inaccurate information on your credit reports, including accounts and personal information, like your Social Security number, address(es), name or initials, and employers.
    • Failing to receive bills or other mail. Follow up with creditors if your bills don't arrive on time.
    • Receiving credit cards that you didn't apply for.
    • Being denied credit or being offered less favorable credit terms, like a high interest rate, for no apparent reason.
    • Getting calls or letters from debt collectors or businesses about merchandise or services you didn’t buy.