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Public Notices

UK HealthCare Public Notice, December 7, 2018

On four separate occasions, UK HealthCare mailed billing statements to the incorrect recipients.  The information included the patients’ identifiers and treatment information.  It did not contain the patients’ social security numbers, or financial information.  UK HealthCare notified the affected individuals.

 

A UK HealthCare employee sent out financial assistance application papers to a recipient with another patient’s information on the application.  The information contained on the application included the patient’s demographics and brief medical history.  UK HealthCare notified the affected individual.

 

A UK HealthCare employee handed discharge papers with patient information to the incorrect patient.  The information was limited to the patient’s identifiers, date, time, location of the services, diagnosis, and follow up information about their care.  UK HealthCare notified the affected individual.

 

A UK HealthCare employee handed procedure results to the incorrect recipient. The results contained the patient’s identifiers, and information about the procedure. It did not include the patient’s social security number, or financial information. UK HealthCare notified the affected individual.

 

A UK HealthCare employee handed a patient’s written prescription to the incorrect recipient.  The information was limited to the patient’s identifiers and their prescription information.  UK HealthCare notified the affected individual.

 

A UK HealthCare pharmacy employee handed paperwork about a medication to the incorrect patient. The paperwork included the patient’s name, address, phone number, prescribing physician’s name and information about the medication.  It did not contain the patient’s social security number or financial information.  UK HealthCare notified the affected individual.

 

A UK HealthCare employee used social media to discuss a patient’s information. The information included the patient’s name and health status. It did not contain the patient’s social security number, insurance information, or financial information. UK HealthCare notified the affected individual.

 

A UK HealthCare employee incorrectly filed a patient’s test results in the incorrect electronic medical record. The information contained the patient’s name, date of birth, medical record number, date of service, and clinical information. It did not contain their social security number, or any financial information. UK HealthCare notified the affected individual.

 

A UK HealthCare employee handed an appointment reminder to the incorrect patient. The information in the reminder was limited to the patient’s name, address, date of service, and treating physician. It did not contain the patient’s medical record number, social security number or any financial information. UK HealthCare notified the affected individual.

 

A UK Healthcare employee accessed a patient’s medical record outside their scope of duty. The information accessed was limited to the patient’s identifiers and specific UK HealthCare visits.  UK HealthCare notified the affected individual.

 

  • Recommendations

    What You Can Do

    For any incident, UK HealthCare recommends the following steps to prevent any possible misuse of personal information.

    Stay Alert For the Signs of Identity Theft

    • Accounts you didn't open and debts on your accounts that you can't explain.
    • Fraudulent or inaccurate information on your credit reports, including accounts and personal information, like your Social Security number, address(es), name or initials, and employers.
    • Failing to receive bills or other mail. Follow up with creditors if your bills don't arrive on time.
    • Receiving credit cards that you didn't apply for.
    • Being denied credit or being offered less favorable credit terms, like a high interest rate, for no apparent reason.
    • Getting calls or letters from debt collectors or businesses about merchandise or services you didn’t buy.