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Public Notices

UK HealthCare Public Notice, October 12, 2018

On three separate occasions, UK HealthCare mailed billing statements to the incorrect recipients.  The information included the patients’ identifiers and treatment information.  It did not contain the patients’ social security numbers, or financial information.  UK HealthCare notified the affected individuals.

 

A UK HealthCare employee called an incorrect phone number and left a voice mail with details about a patient’s appointment.  The information left on the voice mail contained the patient’s name and their appointment information. It did not contain the patient’s phone number, social security number, insurance information, or financial information. UK HealthCare notified the affected individual.

 

UK Healthcare employees accessed a patient’s medical records outside their scope of duty. The information accessed was limited to the patient’s identifiers and specific UK HealthCare visits.  UK HealthCare notified the affected individual.

UK HealthCare sent a radiology order to the incorrect recipient. The order contained the patient’s identifiers, and reason for the exam. It did not include the patient’s social security number, or financial information. UK HealthCare notified the affected individual.

 

A UK HealthCare employee mailed two prescriptions to the incorrect patient in two separate instances.  The information included the patients’ names, address, birthdates and medication names.  It did not contain the patients’ social security numbers, insurance information, or financial information.  UK HealthCare notified the affected individuals.

A UK HealthCare business associate, Midwest Medical Records Association (MMRA), mailed medical records to a patient in error. The information sent out contained the patient’s name, date of birth, address, phone number, gender, medical record number, test results, treatment, diagnosis, and treating physicians. It did not contain the patient’s social security number, insurance information or financial information. UK HealthCare notified the affected individual.

UK HealthCare received notice that a clinic sent patient records via fax to an incorrect fax number. The records contained the patient’s name, address, date of birth, medical record number, date of service, and clinical information. It did not contain the patient’s social security number or any financial information. UK HealthCare notified the affected individual.

A UK HealthCare pharmacy employee gave a medication to the incorrect patient. The medication label included the patient’s name, address, phone number, and information about their prescription.  It did not contain the patient’s social security number or financial information.  The prescription was returned to the UK HealthCare pharmacy. UK HealthCare notified the affected individual.

 

  • Recommendations

    What You Can Do

    For any incident, UK HealthCare recommends the following steps to prevent any possible misuse of personal information.

    Stay Alert For the Signs of Identity Theft

    • Accounts you didn't open and debts on your accounts that you can't explain.
    • Fraudulent or inaccurate information on your credit reports, including accounts and personal information, like your Social Security number, address(es), name or initials, and employers.
    • Failing to receive bills or other mail. Follow up with creditors if your bills don't arrive on time.
    • Receiving credit cards that you didn't apply for.
    • Being denied credit or being offered less favorable credit terms, like a high interest rate, for no apparent reason.
    • Getting calls or letters from debt collectors or businesses about merchandise or services you didn’t buy.