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Office of Patient Experience

The Office of Patient Experience exists to help patients, caregivers, families, visitors, physicians and staff work together to create the best possible experience for everyone at UK HealthCare. This is done in a variety of ways, including:

  • Customer Relations
  • Patient Guides
  • Patient Satisfaction Surveys
  • Patient and Family Advisory Councils
  • Patient Experience Awards
  • Employee Engagement
  • Eldercare Navigation
  • Patient Centeredness