About

Janine Jones is a graduate of Asbury College and the UK College of Medicine. She completed a residency in family medicine at the University of North Carolina, and she is board certified in family practice. Jones worked at a mission hospital in Hualian, Taiwan, and in urgent care medicine in Lexington. She has been with the University Health Service since 1989.

Training & Education

Degree

University of Kentucky College of Medicine

Residency

University of North Carolina Hospitals, Chapel Hill

Certifications and Special Training

American Board of Family Medicine

Insurance Information

Insurance policies can vary widely. Please check with your doctor/clinic for specific insurance information before your visit or procedure to avoid unexpected out-of-pocket costs.

See list of insurers

Ratings & Reviews

3.98 out of 5
17 Reviews

The star rating is a calculation based on feedback from our patients using our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

  • Patient Review

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    The doctor is no doubt an expert. She was so compassionate, kind and empathetic. She showed great concern about my worries and concerns.

    Patient Review

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    Doctor was very informative and always made sure I was understanding what she was telling me. Asked what else can I do for you or help you with? at the end of visit. Very kind and welcoming.

    Patient Review

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    The doctor was fine, but it makes me very angry that I go and nobody can ever do anything for me. It's a major waste of my time to try to see a doctor here and they won't do anything for you.

    Patient Review

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    She cut me off mid sentence and interrupted me, I felt as though she thought my concerns were irrelevant, or I was being dramatic. I did not feel comfortable or cared for.

    Patient Review

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    I would never see this provider again. She came in and immediately asked me to look at a graph on the door to help describe my symptoms better. First off, the graph was incredibly small and hard to see. She used medical jargon and did not explain anything to me. This is not the way a provider is supposed to communicate with patients. She then told me I had asthma because of my history with lung issues, which I have never been officially diagnosed before. When I said I don't have asthma, she dismissed what I said. She continued to be dismissive and interrupted me after I was trying to explain my symptoms. She went over my plan of care incredibly fast and when I repeated back to her what the plan was, she interrupted me again. This provider made me feel insignificant, and I would not recommend her. She has terrible communication skills with patients and needs to learn how to let patients advocate for themselves.

    • Patient Review

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      Was told for extreme pain to take Tylenol which has done absolutely nothing and I have not slept for more than 90 minutes in about a week and the only thing they told me to do was hopefully it gets better

    • Patient Review

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      Without going into great detail, she used her time effectively and efficiently to explain the issues I was having and the approach to treatment

    • Patient Review

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      I was talked to as if I was ignorant and illiterate. I am concerned about my health and asked about getting bloodwork at a different appointment. I was told that people my age don't need to get blood work done. I told her of a problem that I had in the past and that was my reasoning for wanting it and I was continuously gaslighted because my problem wasn't a big deal. Would NEVER recommend or go back to this doctor.

    • Patient Review

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      Went into great detail and care to explain my condition and its possible remedies.

    • Patient Review

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      Very caring and professional. Loved her and staff.

    • Patient Review

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      Doctor really explained my issues and walked through a plan to fix them.

    • Patient Review

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      Doctor explained things in a way I could easily understand.

    • Patient Review

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      Although I have been several times, this was the only time I have been appropriated diagnosed and treated at this clinic.

    • Patient Review

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      She was absolutely amazing and really helped me understand the problems I was having!

    • Patient Review

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      I loved Dr. Jones! She was talking me through everything and could tell my interest in medicine as well and explained it to me in medical terms which was so cool and provided learning experience! She let me know why she can diagnose me based on my symptoms and honestly felt like a medical lesson and I LOVED it

    • Patient Review

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      Dr. Jones was very rude. I told her about my symptoms and she kind of just shrugged them off. Also, whenever I tried to explain to her how difficult a time I was having with the illness, she told me that I was 18, and that I should be able to take care of myself without my mom. Extremely unprofessional.

    • Patient Review

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      I normally see Kelly Hardin but she was not in. Dr. Jones was not very kind in the way she spoke to me. She also did not test me for anything, and after seeing a different doctor the next day because I felt worse, I found out I had the flu. The test came back very positive quickly, so it seems that should've been something I was checked for at my visit to the University Health Clinic.