About

Janine Jones is a graduate of Asbury College and the UK College of Medicine. She completed a residency in family medicine at the University of North Carolina, and she is board certified in family practice. Jones worked at a mission hospital in Hualian, Taiwan, and in urgent care medicine in Lexington. She has been with the University Health Service since 1989.

Training & Education

Degree

University of Kentucky College of Medicine

Residency

University of North Carolina Hospitals, Chapel Hill

Certifications and Special Training

American Board of Family Medicine

Insurance Information

Insurance policies can vary widely. Please check with your doctor/clinic for specific insurance information before your visit or procedure to avoid unexpected out-of-pocket costs.

See list of insurers

Ratings & Reviews

3.73 out of 5
11 Reviews

The star rating is a calculation based on feedback from our patients using our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

  • Patient Review

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    Loved my care provider! Friendly, listened, asked questions, and gave good advise

    Patient Review

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    While Dr. Jones was a wonderful advocate for my concerns and gave immediate attention to my needs, she treated me like a medical student and not like a patient. I didn't appreciate being questioned about my choice of medical therapy and being asked leading rhetorical questions such as You know what panic attacks are, right? that made me feel incompetent, even though I don't believe that was her intention. I think she was well-meaning and wanted to include me in my own care as a future medical provider. However, I wanted to be treated as a patient with real concerns and not as a practice case for myself.

    Patient Review

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    She is horrible, I will never see her again

    Patient Review

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    Very thorough examination to determine what was wrong with me

    Patient Review

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    The provider arrived late to my appointment and failed to make eye contact with me even once throughout the experience. She was unprepared and didn't even know who I was until she looked at the screen when she walked in. She looked at the computer screen the entire time and showed very little concern for my state. She provided me with no information on my possible disease state at the time. The entire process felt rushed and that she didn't desire to even be in the room to help me. She didn't ask about my concern for treatment options. She stated she would order a medication that was too expensive for me and I had to convince her to prescribe the cheaper option, due to my lack of prescription insurance. She showed no interest in a follow up session and said I should follow up with a different provider. Possibly the worst part of this experience was that she was rushing me out of the room even though I was still actively asking her questions. This prompted me to continue asking her questions in the hallway where she provided the name of the medication I was prescribed while in earshot of other people. I felt that this was a major violation of my privacy and showed an extreme lack of concern for my health and well-being.
    • Patient Review

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      The provider kept interrupting the things I was trying to explain about my condition. She asked repetitive questions because she wasn't listening to what I was trying to say and made me feel like she thought I was dumb by how she explained things. She kept repeating simple things that everyone should know like I was a child who knew absolutely nothing about my condition which was honestly really patronizing as I am a college student going into healthcare who has had an upper respiratory infection many times in my life. I just went in to get my ears checked to make sure I didn't have an ear infection. Also, the thing that was really frustrating is that she told me I should go back to class the day I was seen when I had a fever just the night before and still felt extremely sick. She told me to just take ibuprofen and Theraflu every few hours and to resume going to class. She said I should not be missing any more classes this week (assuming my condition did not worsen). I was definitely still contagious and feeling very bad that day so this seems like an extreme misjudgment. It made me feel like she did not care for my safety or that of my classmates. I still felt very sick and had to rest the entire day, so this was super confusing. This is the worst experience I have ever had with a UK provider.
    • Patient Review

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      It was probably the worst medical experience I have ever had. I thought as a female doctor, she would understand female problems but was very condescending, raised her voice at me at one point, and was just incredibly rude and unprofessional. I was in disbelief. And felt so discouraged about future health visits. I am someone who is anxious about doctor visits, and to have this horrible experience just exacerbates my anxiety.
    • Patient Review

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      Both the doctor and nurse practitioner provided quality care, asked about my concerns, and discussed options regarding decision making for the future
    • Patient Review

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      The doctor examined me well with proper questions and gave a proper treatment and well explained on the risks that I might face while taking treatment.
    • Patient Review

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      Dr. Jones was very informative and caring. She listens and treats her patients like humans and does not talk down on them.
    • Patient Review

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      Dr. Jones was such a kind and caring doctor. She took her time and it didn't feel rushed when I was explaining my situation to her. She gave me time, came back and checked on me and was completely caring for me. I felt very safe and heard.