Trauma and Acute Care Surgery Triad
The service line management organizational structure is designed to meet customer needs. It is also intended to improve customer satisfaction, community recognition of services offered and clinical outcome improvements. Quality improvement has been shown to be a proven outcome of service-line-specific inpatient units.
Trauma and acute surgical patients will be cohorted on the seventh floor of Pavilion A. The care center model supports our organizational tenets of efficiency, exemplary clinical quality and customer service, standardization of work, transparency, and elimination of non-value activities. The care center leadership will be accountable for all aspects of the day-to-day care of these patient populations – two units of 32 beds each. Twelve ICU beds, six progressive-care beds and 14 acute/telemetry beds make up the TACS. Brenda Holmes, RN, and Jan B. Davis, RN, serve as the unit nurse managers.
These units in the TACS will be managed by this new patient care delivery model that will engage all members of the team, provide clear ownership and accountability for clinical, service and efficiency outcomes, and recognize the critical nature of clinical partnerships, particularly nurse and physician leaders.