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UK HealthCare Clinic Updates/Event Cancellations

April 10, 2020


With recent concerns surrounding COVID-19, we are updating clinic hours and parameters for certain clinics. We are also limiting public gatherings, so we are cancelling the following events until further notice. 

  • Patient care / clinic updates

    Cardiac Rehab

    Beginning March 17, Cardiac Rehab is closed to all patient care for 2 weeks, and the wellness program is closed for 4 weeks.


    UK Dentistry will be working to reschedule many patient appointments. UK Dentistry will continue to serve patients with urgent dental care needs at select clinics. If you are a UK Dentistry patient or are expecting a dental emergency, please call your dental clinic directly, or call 859-323-DENT (3368) for more information. 

    Elective surgeries

    On March 14, 2020, Gov. Andy Beshear recommended that Kentucky hospitals stop performing elective procedures at close of business Wednesday, March 18, to help curb the spread of COVID-19. Frequently asked questions about elective surgeries »

    Guidance for research participants

    The University of Kentucky is pausing select human subject research studies. The health and safety of our community is of paramount importance during the COVID-19 emergency. Read the full statement »

    Kentucky Children's Hospital

    All elective surgeries 

    KCH play rooms closing

    Suspending all volunteers including NICU and Child Life

    Medical Records

    Due to COVID-19, onsite requests for medical records are temporarily suspended at this time. Requests will still be accepted via fax or email.

    Midwife Clinic

    In an effort to best protect our patients during the COVID-19 pandemic, and the need for social distancing, we have implemented a "text upon arrival" system for our patients. When you arrive, please text 859-270-9547 to let us know you have arrived. When your exam room is ready, we will text you to let you know so that you can wait in the convenience of your car to avoid sitting in a waiting room with others. If you have any questions, feel free to call the clinic at 859-323-9897

    Pediatric Primary Care

    Our operations will change at all UK HealthCare pediatric primary care clinics in Lexington. These locations include:

    • General Pediatrics – Kentucky Clinic South, 2400 Greatstone Point
    • UK Pediatrics – Family Care Center, 1135 Harry Sykes Way
    • UK Pediatrics @ Maxwell, 135 E. Maxwell St.

    The following changes will take effect Monday, April 13, 2020, and will remain in effect until further notice:

    • Sick visits for all three clinics, for children who need an in-person visit, will be handled at Pediatrics @ Maxwell. UK TeleCare appointments, via videoconference, are available for families who do not require an in-person visit.
    • Well-check appointments for all three clinics will be moved to our Kentucky Clinic South location.
    • Family Care Center will be closed temporarily to best organize resources to meet our patients’ needs.
    • While not always possible, there may be an opportunity for a patient to see their regular provider or a provider from the same practice.

    To schedule an in-person appointment or a UK TeleCare visit, please call 859-323-6211.

    Pediatric Transport

    During the COVID-19 crisis, the UK Pediatric Transport service will not be allowing parents to accompany pediatric patients who are transported from outside hospitals to the Kentucky Children's Hospital at UK HealthCare. Historically, we have allowed one parent to ride in the front seat with the driver. We are trying to be proactive in protecting the patients, parents and transport staff since there is no way to "socially distance" yourself inside an ambulance. 

    If you have any questions about this change, please feel free to contact Bari Lee Mattingly, Manager, Emergency Transport Service, Kentucky Children's Hospital, UK HealthCare, by phone 859-218-3404 or email:

    Physical and Occupational Therapy

    Due to the COVID-19 virus and for the safety of our patients and staff, Physical and Occupational Therapy appointments are being suspended at this time. 

    Speech Language Pathology

    Due to the COVID-19 virus and for the safety of our patients and staff, Speech Language Pathology Clinic appointments are currently suspended. Whenever possible, patient appointments are being transitioned to TeleCare.

    Twilight Clinic hours

    In response to the COVID-19 pandemic, Kentucky Children’s Hospital is making changes to our Twilight Children’s Clinic hours for the protection of our patients, their families and our staff. We remain committed to ensuring that our patients’ healthcare needs are met while working to keep everyone safe.
    Beginning Monday, April 6, the Twilight Clinic, located on the fourth floor of Kentucky Clinic, will be closed Monday through Thursday to in-person visits. The Twilight Clinic phone triage line is available Monday – Thursday, from 3 p.m. – 9 p.m. For assistance, call 859-257-6730.

    The clinic will maintain its regular hours for in-person visits Friday through Sunday:

    • Friday, 5 – 9 p.m.
    • Saturday, noon – 5 p.m.
    • Sunday, noon – 5 p.m.

    University Health Service

    Student Health and Student Behavioral Health clinic hours are now 8 a.m. - 4:30 p.m. M-F and 9 a.m. - 11a.m. on Saturdays for the rest of the semester.

    Urgent Care Clinic - Turfland

    The Urgent Care Clinic at Turfland will be open 7 a.m. - 4 p.m. M-F, and will be closed on Saturdays.

  • Activity and event cancellations

    Barnstable Brown Diabetes Center

    Diabetes prevention program informational sessions (postponed until further notice)

    Research Day is moved from May 21 to September 10

    Gill Heart & Vascular Institute

    All cardiovascular support groups

    Kentucky Children's Hospital

    DanceBlue Hem/Onc Clinic support groups (canceled until further notice)

    Integrative Medicine & Health (IMH)

    IMH classes

    Cooking and smoothie demonstrations

    Markey Cancer Center

    All Markey Cancer support groups

    Meet the Researchers Day, April 9 and 10

    Expressions of Courage June 26

    Sanders-Brown Center on Aging

    Due to COVID-19, we will be holding our Mind Matters Health Summit in a virtual format this year. Register here


    Gift of Life Celebration April 18, postponed to a later date

    Heart failure & transplant support group

    Kidney transplant support group closed to in-person meetings. There will be a phone conference for those interested. Email for call-in information. 

    Liver transplant support group closed to in-person meetings. There will be a phone conference for those interested. Email for call-in information. 

    Lung transplant support group 

    Women's Health/OB-GYN

    Birthing Center tours – Take a virtual tour now »

    With recent concerns surrounding COVID-19 and limiting public gatherings, Childbirth Education classes will be offered online via Zoom beginning Saturday, April 4. Class fees will be canceled until in-person classes resume. Those enrolled will receive a Zoom link and instructions in an email the week before class. To receive a refund for prepaid classes scheduled prior to May 15, please email Diana Frankenburger. We will decide after that time based on recommendations if we can resume in-person classes. 

  • Professional events

    AAOS (American Academy of Orthopeadic Surgeons) meeting March 24-28

    Advanced practice clinicals for late Spring and Summer 2020- no new placements. All Summer 2020 requests invalidated. 

    Stroke Translational Research Advancement Workshop April 14-15 postponed to October, 2020

    COSM (Combined Otolaryngology Spring Meeting) April 22-26

    The Very Latest in Cardiovascular Medicine and Surgery Symposium (April 25), will potentially be rescheduled

    Neuroendocrine Cancer Patient Conference April 26