Training & Education

Degree

University of Kentucky

Certifications and Special Training

National Commission on Certification of Physician Assistants

Insurance Information

Insurance policies can vary widely. Please check with your doctor/clinic for specific insurance information before your visit or procedure to avoid unexpected out-of-pocket costs.

See list of insurers

Ratings & Reviews

4.68 out of 5
28 Reviews

The star rating is a calculation based on feedback from our patients using our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

  • Patient Review

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    Pamela was very informative about everything I was going to need to do to get function of my finger back to where it was before the accident.

    Patient Review

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    PK and Dr. Brgoch were amazing from the beginning. They make a great team!

    Patient Review

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    Very caring.

    Patient Review

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    Pamela Kouns actually didn't see me and the hand-off that was done with my surgeon, Dr. Schaeffer, was not well executed. It delayed me by almost an hour.

    Patient Review

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    The Best!
    • Patient Review

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      Very Good
    • Patient Review

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      Good
    • Patient Review

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      Very nice experience
    • Patient Review

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      Excellent experience
    • Patient Review

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      Pamela Kouns, P.A. Had positive manner. She explained relevant info and answers to my questions very clearly. She explained need for follow-up appointment and basically concurred with findings shared in ER plus new x-ray info that seemed to be more encouraging fracture prognosis.
    • Patient Review

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      Pamela was very kind, listening to my concerns, answering my questions and easing my anxiety (I knew getting the steroid shots in my hands would be painful from previous experience. I was especially appreciative that they were able to see me immediately despite my showing up a day late.
    • Patient Review

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      This Dr. Pushed on my hand, had me try to do a thumbs up after looking at my injury. This was not a follow up like the UK dr/surgeon at Good Samaritan told us it would be like on 7/4/23. No questions about numbing after I said I was very numb, no therapy suggestions, no timeline of normal activity until I asked. Not informative at all. I can't move my hand, how can I not be scheduled some type of hand therapy?
    • Patient Review

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      Listened to overall situation and gave broader treatment, which helped me immediately
    • Patient Review

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      1. Said to wear a brace did not give me script, or where I could get. She didn't even give me the name of the brace .2. I feel that she blew me off. 3. Didn't really care that I have 2 separate issues 1 is happening with both hands and the other just started a month ago so how does fixing that issue fix the first in both hands thinks just fall out of both hands
    • Patient Review

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      I would recommend this place to everyone
    • Patient Review

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      Very good
    • Patient Review

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      Very nice well informed
    • Patient Review

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      Good
    • Patient Review

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      Best experience I've ever had with surgery
    • Patient Review

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      Explained on a previous screen
    • Patient Review

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      Very good
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      Good
    • Patient Review

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      This is the first Dr/PA to listen toy concerns and diagnose my problems!
    • Patient Review

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      When I made the appointment I had been in pain and since then had made every effort to prevent myself from having more pain. That was for about 4 weeks (of not doing work or taking care if things I need to do in life). The Dr. Said I wasn't in enough pain currently to get a treatment that I thought would be beneficial. So I left the appointment feeling like the moral of the story was that if I had pretended to be in the amount of pain I was when I originally made the appointment that then and only then would I have been treated appropriately.
    • Patient Review

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      The provider showed appropriate level of concern and gave time and attention to the issue.
    • Patient Review

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      Doctor told me to look on Google about what I had, without explaining anything
    • Patient Review

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      Great
    • Patient Review

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      Very pleased with care provider.