• UK HealthCare Public Notice

  • The University of Kentucky (UK) HealthCare is making public notice below of any incident involving the loss of UK HealthCare patient information. UK HealthCare takes seriously its commitment to safeguard the privacy of all patients and maintains this page as a means of communication to its patients about ongoing privacy issues. We have policies and procedures in place to protect patient information and reinforce those measures after any incident involving the loss of patient information.  


  • UK HealthCare Public Notice for May 5, 2017

    On four separate occurrences, four UK HealthCare employees accessed patient records outside their job responsibilities. The information was limited to specific visit information at UK HealthCare.  UK HealthCare notified the affected individuals.


     A University of Kentucky HealthCare employee emailed a surgery schedule list containing sixty-five patients’ information to the wrong recipient.  The list contained name, date of birth, medical record number and limited scheduling notes on each patient.   The list did not contain other identifying information, social security numbers, insurance information, or financial information.  UK HealthCare notified the affected individuals. 


    A University of Kentucky HealthCare employee faxed a patient record to the wrong recipient.  The record contained patient’s name, a patient identifier and the current patient condition.  The document did not contain other identifying information, social security number, insurance information, or financial information.  UK HealthCare notified the affected individual.


    A UK HealthCare employee scanned a lab results document to the wrong patient record.  The document contained the patient’s name, a patient identifier and the results of recent lab work.  The document did not contain other identifying information, social security number, insurance information, or financial information.  UK HealthCare notified the affected individual. 


    A UK HealthCare employee mailed a prescription to the wrong patient.  The prescription was limited to the patient’s name, address and medication.  The prescription did not contain other identifying information, social security number, insurance information, or financial information.  UK HealthCare notified the affected individual. 


    A UK HealthCare business associate Midwest Medical Records Association (MMRA) mailed copies of a patient’s medical records to the wrong recipient.  The recipient returned the documents to UK HealthCare.  The information contained in the mailing included the patient’s identifiers and health records for a specific visit.  It did not contain the patient’s insurance information or financial information. UK HealthCare notified the affected individual.




  • What you can do

    For any incident, UK HealthCare recommends the following steps to prevent any possible misuse of personal information.

    Stay alert for the signs of identity theft

    • Accounts you didn't open and debts on your accounts that you can't explain.
    • Fraudulent or inaccurate information on your credit reports, including accounts and personal information, like your Social Security number, address(es), name or initials, and employers.
    • Failing to receive bills or other mail. Follow up with creditors if your bills don't arrive on time.
    • Receiving credit cards that you didn't apply for.
    • Being denied credit or being offered less favorable credit terms, like a high interest rate, for no apparent reason.
    • Getting calls or letters from debt collectors or businesses about merchandise or services you didn’t buy.

    Order your free annual credit report

    You may also contact any or all of the three major Credit Reporting Agencies if you want to further learn about identity theft protection services offered by the Credit Reporting Agencies.  The contact information is:

    Equifax (www.equifax.com)
    P.O. Box 740241
    Atlanta, GA 30374-0241
    Phone: 800-685-1111

    Experian (www.experian.com)
    P.O. Box 2104
    Allen, TX 75013-0949
    Phone: 888-EXPERIAN (397-3742)

    Trans Union (www.transunion.com)
    P.O. Box 1000
    Chester, PA 19022
    Phone: 800-916-8800

    Additionally, both the federal government and Kentucky state government offer consumer protection agencies.  The contact information for the consumer protection agencies is below:

    Federal Trade Commission (https://www.identitytheft.gov/info-lost-or-stolen.html)
    600 Pennsylvania Avenue, NW
    Washington, DC 20580
    Phone: 202-326-2222

    Office of the Attorney General (http://ag.ky.gov/Pages/protectingconsumers.aspx)
    700 Capitol Avenue, Suite 118
    Frankfort, Kentucky 40601-3449
    Consumer Protection — 888-432-9257