Get your medical records

Introducing My UKHealthCare. Online access to your health records.

UK HealthCare is pleased to offer online access to your health records* via the My UKHealthCare patient portal.

This offers you a convenient, secure way to access your records and connect with UK HealthCare through self-service online tools.

Once you register for the My UKHealthCare patient portal, you can:

  • Request prescription renewals when it’s convenient for you, not just when our offices are open.
  • Request, cancel or reschedule appointments.
  • View lab test results, radiology reports and office visit summaries.
  • Get health maintenance reminders.
  • View your immunization record and allergies.
  • View your hospital discharge instructions.

 You can also use the portal to send your records to another provider using secure email.

 Click here to learn more about the My UKHealthCare patient portal and how easy it is to sign up!

*Note that records available through the portal are not necessarily historically complete. Records included extend as far back in time as the electronic health record used by the particular clinic, usually 1-2 years.

To request your complete UK HealthCare record, follow the directions below.

To reach the Health Information Management Department, call: 

UK Albert B. Chandler Hospital 859-323-5117 (main office) or fax 859-257-1347    
UK Good Samaritan Hospital 859-226-7033 or fax 859-226-7037
Kentucky Clinic and other outpatient facilities 859-323-5561 or fax 859-257-7228 or 859-257-2070  

You can get printed copies of your records in the following ways:

  • Your doctor can request your records.
    The doctor's office can call 859-323-5117 to request your medical records. We will fax the requested records directly to the doctor the day before or the day of the appointment. This is the quickest way for your doctor to receive your medical records.

  • You can call for the form to get your records.
    Call us at 859-323-5117. An authorization form and a pre-addressed, stamped envelope will be sent to your address. Complete the authorization form, then either mail back using the address below or fax the form to the medical records department at 859-323-6853 or 859-257-1347.

  • If you are at UK A.B Chandler Hospital...
    You may visit the Health Information Management Department located on the first floor of UK Chandler Hospital just behind and to the left of the Registration desk in the lobby to fill out the authorization form.

Mail a completed authorization form to one of the following locations:

UK Albert B. Chandler Hospital
Release of Information Section
Health Information Management, Room C601
800 Rose St.
Lexington KY 40536-0293

Kentucky Clinic
Release of Information Section
Health Information Management, Room K003
740 S. Limestone
Lexington KY 40536-0284

UK Good Samaritan Hospital
Release of Information Section
Health Information Management, Room B128
310 S. Limestone
Lexington KY 40508-3008


The first copy of your records is free. A standard fee of $1.00 per page will be charged for additional copies. Please keep a personal copy of any information you request to avoid paying for your records.

At your request, your medical records will be released to any doctor free of charge.

Call 859-323-5117 for more information.

Page last updated: 9/20/2017 11:53:11 AM