• A convenient, secure way to connect with UK HealthCare through self-service online tools.

    Request portal access online » 

    My UK HealthCare portal user

    Online bill payment now available!

    Our My UKHealthCare patient portal now offers online bill payment. Now, not only can you request appointments, see test results and send secure messages to your doctor’s care team, you can pay your UK HealthCare bills, too. To pay a bill, simply log into your MY UKHEALTHCARE account, click on “My Account” in the top right corner of the home screen, and then choose “Billing.”

    Once you register for the My UK HealthCare Patient Portal, you can:

    • Send a secure email message to your care team. 
    • Request prescription renewals when it’s convenient for you, not just when our offices are open.
    • Request, cancel or reschedule appointments.
    • Pay your bill online.
    • View lab test results, radiology reports and office visit summaries.
    • Get health maintenance reminders.
    • View your immunization record and allergies.
    • See your healthcare provider's notes from your clinic visits and discharge summaries for hospital stays.
    • View your hospital discharge instructions.

    Watch this video for a 3-minute overview of what the portal can do.

    My UK HealthCare is available to all patients of clinics using our electronic health record. 

    Simple steps to access

    To sign up for My UK HealthCare:

    When you visit our hospitals or clinics as a patient, you will be asked for your email address. (If we should forget to ask, please ask us!) 

    Once we enter your address into your medical record, you will automatically receive an invitation to the My UK HealthCare patient portal.

    This email comes from our software vendor, Follow My Health. Once you receive the email, simply click the link and follow the easy 1-2-3 instructions for setting up your account, using your four-digit birth year as your invite code. If you do not receive the email invitation within a day or so, check your junk mail folder. Still not there? Call us at 859-218-6221 or 844-820-7344 (toll free) 9 a.m. - 8 p.m.

    Not visiting us any time soon?   Request portal access online » 

    Once you have access, add the site to your favorites/bookmarks so you can easily return whenever you wish. The address to bookmark is myukhealthcare.org/login.

    There’s also a convenient app you can install on your smartphone or other device for easy access later. Download the Follow My Health app:


    Can I set up a portal account for my minor child or other legal dependent?

    Yes! These accounts are called "proxy" accounts. Click here to learn more about proxy accounts

    What if I have trouble logging on to the portal?

    To function properly, My UK HealthCare requires Internet access and one of the following browsers:

      Internet Explorer 11.0 or higher.
      Google Chrome 4.
      Firefox 2 or 3.
      Safari 3 or 4.

    Contact your Internet provider with questions.

    Check our Frequently Asked Questions page for answers to common questions. If you are still having trouble, call 859-218-6221 or 844-820-7344 (toll free) 9 a.m. - 8 p.m. You may also email UKHCITmyHealth@uky.edu at any time; we will respond as quickly as possible during business hours.

    Is it secure?

    Although there is a small risk with all online information, we have taken every precaution to make sure your medical information remains as secure as possible.

    If you have any questions, please don’t hesitate to call us at 859-218-6221 or 844-820-7344 (toll free) 9 a.m. - 8 p.m. You may also email UKHCITmyHealth@uky.edu at any time; we will respond as quickly as possible during business hours.

Page last updated: 7/31/2017 11:41:31 AM

    Call 859-218-6221 or 844-820-7344 for assistance with the portal 9 a.m. - 8 p.m.

  • Video tutorial

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