UK HealthCare Accounting

Billing and Financial Information

UK Chandler Hospital files insurance claims as a courtesy to you.

• We are a preferred provider in many managed care and health insurance plans.
• Please make sure we are on your insurance carrier's list of participating hospitals.
• If we are not, you may be financially responsible for your bill.
• If UK Chandler Hospital is not on your list of participating hospitals, it is still possible to access our services; you will need to get proper approval from your health plan.
• Deductibles, private room differences and any patient balances due may be paid at discharge or we can send you a bill in the mail.
• We can also set up a payment plan for you based on set guidelines. Your bill can be settled with cash, check, Visa or MasterCard.
• Kentucky Medical Services Foundation (KMSF) will bill you or your insurance carrier for any services you receive from physicians.
• UK A.B. Chandler Hospital or Good Samaritan will bill you or your insurance carrier for non-physician or facility charges such as room and board, nursing services, laboratory services and medical supplies.

For questions about your bill while you are in the hospital, call either:

• Financial Counselors at 859-323-5806
• Patient Accounts Customer Service Representatives at 859-257-8111.

To request an itemized statement of your account:

• Call Patient Accounts at 859-257-8111 or toll free at 1-800-288-2779, 8 a.m. to 4:30 p.m., Monday through Friday. The process takes about five business days after your discharge date.

Requests in writing may be sent to:

Patients Accounts Department
University of Kentucky Chandler Hospital, H102
800 Rose St.
Lexington, KY 40536-0084

Physician services are billed separately by Kentucky Medical Services Foundation (KMSF).
For questions about your physician bill, contact KMSF between 8 a.m. and 4 p.m., Monday through Friday. Call 859-257-7910 or toll free 1-800-967-2131.

Requests in writing may be sent to:

Kentucky Medical Services Foundation
2333 Alumni Park Plaza, Suite 200
Lexington, KY 40517

Insurance information >>

To make an appointment or find a physician, please call UK HealthCare at 859-257-1000 or toll free 1-800-333-8874.
Copyright © 2007, University of Kentucky, 800 Rose St., Lexington, Kentucky, USA 40536.

Send us Comments and Corrections. Terms, Conditions & Privacy and Accessibility Statements.
Page last updated Wednesday, June 25, 2008 10:12 AM