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Physician Portal

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Click Here to Log On to the New Portal Click Here to Refer a Patient

The UK Provider Portal 2.0 is a secure internet-based service designed for providers who refer patients to UK HealthCare. After obtaining secure access and onsite training, providers are able to view real-time results, reports and clinical documentation on patients they have referred to UK HealthCare. This portal is an upgrade from the previous portal and now allows access to both inpatient and outpatient records.

HIPAA-Protected Patient Health Information

  • All information provided in this portal is considered protected health information (PHI). All portal users are required to follow HIPAA rules and regulations.
  • Secure access to this portal is granted by UK HealthCare IT Security and may be revoked at any time. Those granted access must never share login identification and passwords with anyone.
  • Use is limited to medical records of the provider's patients. All portal users are assigned unique access. Frequent audits are performed to ensure compliance.
  • Notify the Physician Liaison office at 859-323-0736 or email us when locations, providers or staff change so we may update our records and terminate portal access for those no longer employed or who no longer require access.
  • Medical Records

    Not all patient information is available on this portal. Please use the numbers below to contact Health Information Management (Medical Records) for any additional information required.

    UK Albert B. Chandler Hospital - Call 859-322-5117 or fax 859-257-1347 
    UK Good Samaritan Hospital - Call 859-226-7033 or fax 859-226-7037 
    Kentucky Clinic - Call 859-323-5561 or fax 859-257-7228 
    Gill Heart & Vascular Institute Cath Lab - Call 859-323-6035

  • Portal Training

    We are moving all users to our new Provider Portal 2.0 over the next couple of months. The current portal will be inactive beginning Jan. 1, 2018.

    We ask the users in your practice to register for our one-hour training webinar to the new UK HealthCare Provider Portal 2.0!

    During the webinar, we will walk you through how to view and search for patients an how to view patient medical records. Training areas include: outpatient clinic notes, inpatient provider notes and orders, results, reports, encounters, immunizations, medications, and problems regarding patients you have referred to UK HealthCare.

    If you’d like a list of users for your practice or if you would prefer to schedule an in-person training, please contact Liz Robertson in our Physician Liaison Program at lizcolumbia@uky.edu or 859-323-0736.

    To register for the webinar, please click the link below, enter your First and Last Name, Email Address and select the blue “Register” button.

    Thursday, 11/30, Noon - 1 p.m. - Registration link

    Tuesday, 12/5, Noon - 1 p.m. - Registration link

    Wednesday, 12/13, Noon - 1 p.m. - Registration link

    Tuesday, 12/19, Noon - 1 p.m. - Registration link

  • Access Request

    For referring physicians and office staff who have never logged in:

    • If you are a provider referring patients to UK HealthCare, you may request access to the UK Provider Portal 2.0. To request access, you must complete all 3 pages. For optimal use of the UK Provider Portal 2.0, all providers within the practice must have an account. All non-clinical users must have a Provider(s) with current portal access approve their access. 
    • Once the paperwork is complete you can fax, 859-257-4148 or email to lizcolumbia@uky.edu.
    • After your account is created a member of the Physician Liaison team will schedule a time to conduct a portal training.

    Have questions or need help signing up? Call 859-323-0736 or email lizcolumbia@uky.eduClick here to contact your physician liaison.

  • Need Help?

    View the UK Provider Portal 2.0 Web-Based Training Video in a new window.

    View the UK Provider Portal 2.0 ED Provider & Staff Web-Based Training Video in a new window.

    Unable to Get Logged In To Your Account?

    • Go to the Account Manager: ukam.uky.edu
    • Click “Forgot Password”
    • Enter your LinkBlue ID (User ID)
    • Click “I’m not a robot”
    • Click “Next”
    • When it says “Password Reset Method” choose “Reset Question
    • Click “Next”
    • Answer the Challenge Question it asks (please note that the answer is case sensitive and must be typed exactly as you typed it when setting up your account)
    • Click “Next”
    • Enter your New Password
    • Confirm your New Password
    • Click "Save Password"

    Have Questions? Call the Physician Liaison Program, 859-323-0736 or Your Physician Liaison or the UK Help Desk, 859-323-8586

    Unable to locate Patient Records? Contact medical records UK Chandler: 859-322-5117, UK Good Samaritan: 859-226-7033.