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  • Resources

    Kentucky Children's Hospital strives to provide you with the resources you need, including many of the frequently asked questions and our Pediatric Pulse Newsletter.

  • Frequently-asked questions

    How do I make an appointment?

    With Kentucky Children's Hospital, finding the physician you need or scheduling an appointment couldn't be easier. Our nurse counselors can help assess your medical needs, advise you on the right physician, and connect you to the department or physician. What's more, they'll help you with directions to our locations, answer questions about your care and more. To request an appointment, please call 859-257-1000 or toll free 1-800-333-8874.

    How can I cancel or reschedule an appointment?

    We know sometimes problems arise in your schedule. If you are unable to keep any of your appointments please call 859-257-1000 or toll free 1-800-333-8874. Between the hours of 8:00 am and 5:00 pm call 859-323-6211 to cancel or reschedule and we can connect you to someone who would be happy to help.

    If you are a new patient looking for a primary care physician, an appointment with an existing physician, or if you have a need for urgent care, please call UK Health Connection at 859-257-1000 or toll free 1-800-333-8874. More information about UK Health Connection  

    Is there a place to eat?

    Your child's diet, as ordered by his or her physician, is an important part of therapy while in the hospital. A registered dietitian, or the dietitian's assistant, can talk with you about your child's preferences and special diet needs. Nourishment Centers are available on each In-patient unit to help parents provide snacks for their children. The Dietetics and Nutrition Department stocks a refrigerator with snack food, drinks, and condiments for the patients. A microwave and a small refrigerator also are available for families of patients.

    See our food services page for a complete list of both on and off-campus dining options.

    Is an after hours clinic available?

    The Twilight Children's Clinic offers after-hours urgent, non-emergency pediatric care by appointment only. Call 859-257-6730 for appointment.

    Hours of operation:
    Monday through Friday - 5 to 9 p.m.
    Saturday and Sunday - noon to 5 p.m.

    Twilight Children's Clinic
    Kentucky Clinic, Second floor
    740 S. Limestone
    University of Kentucky
    Lexington KY 40536-0293
    Phone: 859-257-6730
    Fax: 859-257-7706 

    How can I reach a doctor or a nurse after hours?

    The Twilight Children's Clinic offers after-hours urgent, non-emergency pediatric care by appointment only. Call 859-257-6730 for appointment.

    The clinic is located on the second floor of the Kentucky Clinic. Hours of operation: Monday through Friday, 5 to 9 p.m. Saturday and Sunday, noon to 5 p.m.

    Twilight Children's Clinic
    Kentucky Clinic, Second floor
    740 S. Limestone
    University of Kentucky
    Lexington KY 40536-0293

    Where will I park?

    Parking is available on a 24-hour basis for Kentucky Children's Hospital. View Parking information

    Patient Accounts & Billing  

    Who do I contact if I have financial or insurance questions?

    See Patient Accounts & Billing  

    How can I obtain my child's medical records?

    UK Hospital Medical Records 
    Medical records are official records of hospital activity and are considered hospital property. If you want to see your records while you are in the hospital, you may request a copy from the Customer Service office at 859-323-8951. If you want a copy after leaving the hospital, contact the UK Hospital Medical Records department at 859-323-5117.

    See UK HealthCare medical records information  

    What is the Young Parents Program?

    Young parents have special needs. The UK Young Parents Program was created to meet the needs of young parents with children, so that the young mother and her child can receive care during the same appointment.

    More information about the Young Parents Program >

  • Find Information and Support


    CHADD: Children and Adults with Attention Deficit Disorders
    Provides education advocacy and support for children and adults with attention deficit/hyperactivity disorder (AD/HD). 

    One ADD Place
    Resources available for parents and professionals. 

    ADDitude: The Happy Healthy Lifestyle Magazine for People with ADD 


    National Anxiety Foundation
    3135 Custer Dr.
    Lexington KY 40517-4001

    National Institute of Mental Health
    Self-help site for persons suffering from anxiety, panic attacks, phobias obsessive-compulsive disorder, fear of flying and post traumatic stress disorder. 

    Anxiety-Panic Resource Center
    Medical news, disorder information, and message boards. You can search by diagnosis/disorder. 

    Anxiety Disorders Association of America 

    Asperger's Syndrome

    Asperger's Disorder Homepage
    Good source of various information on Asperger's Syndrome. 

    OASIS - Online Asperger Syndrome Information & Support
    Their Web site offers information on all aspects of Asperger's Syndrome. 

    Attachment Disorder

    Attachment Disorder Support Group
    Site offers information on support resources, links, and more. 


    Autism Society of the Bluegrass
    ASBG meets monthly at St. Michael's Episcopal Church in Lexington. Call, email, or visit our website for date and topic of our next meeting. All are welcome! 

    Autism Society of America 

    Center for Study of Autism
    The center provides information about autism to parents and professionals. 

    Autism Resources 

    Bipolar Disorder

    The Balanced Mind Foundation
    Web site developed to educate and support parents, guardians, doctors, teachers and those who live with bipolar children. Offers a list of organizations, books and articles, bipolar perspective and school issues. 

    Depression and Bipolar Support Alliance Support Group Locations 

    Depression and Bipolar Support Alliance - Louisville KY 

    Birth Defects

    March of Dimes Birth Defects Foundation
    Birth defects, infant mortality, low birthweight. 


    Kerrington's Heart is dedicated to the education, support, and encouragement of children with heart disease, their families and caregivers. Learn more. 

    American College of Cardiology 

    National Heart, Lung and Blood Institute Information Center 

    It's My Heart 

    Mended Hearts  


    The Kidsource Web site was created to 'help parents and professionals identify books that are written about or include characters who have a disability.' This useful list has been organized according to disabilities - serious or life-threatening conditions, physical and other disabilities. There is even a section on 'Other Guides to Disability Literature.' This is not an on-line bookstore although one can use the list when visiting sites that allow users to purchase books electronically. 

    Down Syndrome

    National Down Syndrome Congress
    It is the mission of the National Down Syndrome Congress to be the national advocacy organization for Down syndrome and to provide leadership in all areas of concern related to persons with Down syndrome. 

    National Down Syndrome Society
    NDSS provides information and referral services to parents, professionals, and other interested individuals from local parent support groups; referrals to local and national resources; and information on topics relating to Down syndrome. 


    Dyslexia Research Institute
    Since 1975 the goal of the Dyslexia Research Institute Inc. has been to change the perception of learning differences, specifically in the area of dyslexia and attention deficit disorders (ADD). 

    Eating Disorders

    Eating Disorders Mirror
    Wonderful resources on all aspects of eating disorders. 


    Kentucky Family Partnership - National Family Partnership (NFP)
    The mission of National Family Partnership is to lead and support our nation’s families and communities to nurture the full potential of healthy drug-free youth. 

    Family Voices 

    Sibling Support Project
    Sponsored by Children's Hospital and Medical Center. Their Web site offers information for siblings of children with special health and developmental needs. 


    Directory of Online Genetic Support Groups
    Listing of online genetic support groups. Includes sites pertaining to birth defects, genetics and various syndromes and disorders. 

    Kidney Disease

    American Association of Kidney Patients 

    Home Dialysis Central 

    Life Options 

    National Kidney and Urology Diseases Information Clearinghouse 

    National Kidney Foundation 

    Learning Disabilities

    Learning Disabilities Association of Kentucky, Inc. 

    National Center for Learning Disabilities
    The mission of the National Center is to increase public awareness and understanding of learning disabilities, to increase opportunities for all and provide national leadership in shaping public policy. 

    LD Online
    Web site offers a complete guide to answer all of your learning disability questions. 

    Mental Health

    Mental Health and Mental Retardation - KY 

    Mental Retardation

    Best Buddies International
    Non-profit organization dedicated to enhancing the lives of people with mental retardation by providing opportunities for socialization and employment. 


    Helping After Neonatal Death (HAND)
    Nonprofit group providing information concerning infant death and pregnancy loss to bereaved families and health care providers. 

    MISS - Mothers In Sympathy & Support
    Provides a safe haven for parents to share their grief after the death of a child. 

    Mommies Enduring Neonatal Death (MEND)
    Christian not-for-profit corporation whose purpose is to reach out to those who have lost a child due to miscarriage, stillbirth, or early infant death. 


    Hemangioma and Vascular Birthmarks 

    Oppositional Defiant Disorder

    A Place for Us...Oppositional Defiant Support Group
    Web site offers information on ADD, ADHD, ODD, depression, bi-polar, oppositional defiance disorder, Wellbutrin, Paxil, Zoloft and conduct disorder. The site also contains links treatment/referral programs, articles, support forums, recommended books and family profiles. 


    American Academy of Otolaryngology - Head and Neck Surgery 


    American Institutes for Research
    This Web site provides information on education, child development, health, program planning and implementation. Provides information on how to have a safe school. 

    Speech and Hearing

    American Speech-Language Hearing Association 

    Self Help for Hard of Hearing People, Inc. 

    American Society for Deaf Children
    ASDC is a national organization of families and professionals committed to education and supporting parents and families to create opportunities for their children who are deaf and hard of hearing. ASDC's primary mission is to advocate quality programs and services so parents can make informed choices to meet their children's educational and social needs. 

    John Tracy Clinic for Preschool Deaf Children
    Offering families hope, guidance and encouragement. John Tracy Clinic provides worldwide free parent-centered services to young children. 

    National Association of the Deaf
    NAD provides services and support for deaf individuals and their families. Includes local chapter links and articles. 

    National Family Association for Deaf-Blind
    Supporting persons who are deaf-blind and their families. 

    SEE Center for the Advancement of Deaf Children
    The S.E.E. (Signing Exact English) Center for the Advancement of Deaf Children was established in 1984 as a nonprofit organization to work with parents and educators of hearing impaired children. Goals of the center are to promote early identification and intervention, promote development of improved English skills and promote understanding of principles of Signing Exact English and its use. 

    Special Needs

    The Ability to Share (Ability Online Support Network)
    This organization is putting children and adolescents with special needs in touch with the world. 

    Federation for Children with Special Needs 


    American Association of Suicidology 

    American Foundation for Suicide Prevention 

    Suicide Prevention Advocacy Network 

    National Institute of Mental Health Suicide Research Consortium 

    SA\VE (Suicide Awareness\Voices of Education)
    Site offers statistics, books, myths, symptoms, and much more. 

    Tics and Tourettes

    Pediatric Neurology Associates
    This site contains information on possible causes of TS, classification of tics, prognosis, current research being done on the disease, and information on the genetic link of TS. 

Page last updated: 4/10/2015 3:15:10 PM