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Get your medical records

Health Information Management Department numbers:  

UK Albert B. Chandler Hospital 859-323-5117 (main office)
UK Good Samaritan Hospital 859-226-7033
Kentucky Clinic and other outpatient facilities 859-323-5561  

About medical records

  • The Health Information Management (HIM) department offices can usually respond to requests for medical records within 30 days. The average turnaround time is 2 – 4 weeks.
  • Records cannot be provided immediately or "on the spot" due to the time it takes to gather the requested information and process the request.
  • Medical records may be mailed to you, or you may make an appointment to pick them up in the HIM department.
  • Medical records may be faxed to your physician.

You can get your records in the following ways:

  • Your doctor can request your records.
    The doctor's office can call 859-323-5117 to request your medical records. We will fax the requested records directly to the clinic the day before or the day of the appointment. This is the quickest way for your doctor to receive your medical records.
  • You can call for the form to get your records.
    Call us at 859-323-5117. An authorization form and a pre-addressed, stamped envelope will be sent to your address. Complete the authorization form, then either mail back or fax the form to the medical records department at 859-323-6853 or 859-257-1347. 
  • Print the authorization form and mail or fax it.
    Complete the PDF form found at this link:
    Authorization for Release of Information form (PDF, 70 KB)
  • Either mail the form to the Health Information Management office listed below where you received treatment or fax the form to 859-323-6853 or 859-257-1347. 
  • If you are at UK A.B Chandler Hospital...
    You may visit the Health Information Management Department in Room C106 on the first floor of UK Chandler Hospital to fill out the authorization form.

Mail a completed authorization form to one of the following locations:

UK Albert B. Chandler Hospital
Release of Information Section
Health Information Management Department, Room C601
800 Rose Street
Lexington, KY 40536-0293

Kentucky Clinic

Release of Information Section
Health Information Management Department, Room K003
740 South Limestone
Lexington, KY 40536-0284

UK Good Samaritan Hospital

Release of Information Section
Health Information Management Department, Room B128
310 South Limestone
Lexington, KY 40508-3008

If you have been a patient at more than one location, send your form to our Health Information Management department office at the UK Chandler Hospital address and we will gather your records from each location.


The first copy of your records is free. A standard fee of $1.00 per page will be charged for additional copies. Please keep a personal copy of any information you request to avoid paying for your records again.

At your request, your medical records will be released to any doctor free of charge.

Call 859-323-5117 for more information.

Page last updated: 6/11/2014 3:34:15 PM