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Kentucky Children's Hospital Accounting

Financial Arrangements

If your hospitalization was scheduled in advance, you may already have provided a financial counselor with insurance information and completed financial arrangements. If preauthorization or precertification of your child's admission is required by your insurance company, please contact the preadmission counselor before admission. If you have any questions or problems with this process, the admitting counselor will be glad to assist you. For more information, call 859-323-6577.

Billing and Financial Information

Kentucky Children's Hospital files insurance claims as a courtesy to you. We are a preferred provider in many managed care and health insurance plans. Please make sure we are on your list of participating hospitals. If we are not, you may be financially responsible for your bill. It is possible to still access UK HealthCare services if not on your list of participating hospitals if proper approval from your health plan is obtained.

Deductibles, private room differences and any patient balances due may be paid at discharge or we can bill you. Your bill can be settled with cash, check, Visa, or MasterCard. We can even set you up on a payment plan based on set guidelines.

Kentucky Medical Services Foundation (KMSF) will bill any services you receive from physicians such as anesthesiologists, radiologists, and neonatologists to your insurance carrier or you separately. UK Hospital will bill your insurance carrier or you for non-physician or facility charges such as room and board, nursing services, laboratory services, and medical supplies.

Do you have a question about your bill?

Questions about your hospital or physician (KMSF) bill should be directed to Patient Billing between 8 a.m. and 4:30 p.m., Monday - Friday.

Requests in writing may be sent to:

Patient Billing
2347 Sterlington Drive
Suite 200
Lexington, KY 40517

 

Useful numbers

Customer Service/Patient Relations

859-323-8951

Financial Counseling

859-323-9898

Medical Records

859-323-5561

Patient Billing  Hospital and Physician (KMSF)

859-257-7900
toll free 1-800-967-2131

Page last updated: 12/30/2013 2:03:06 PM