The region's only Level I Trauma Center for adult and pediatric patients
UK HealthCare’s Chandler Emergency Department is the area’s busiest – providing life-saving treatment for critically ill or injured patients.
Adult, Children and Trauma
The new Emergency Department contains three focused areas of care:
UK Chandler Hospital ED administers the following programs:
Hyperbaric Oxygen Treatment (HBOT) Services
- The Hyperbaric chamber allows cardiac rhythm monitoring, intravenous infusions, mechanical ventilation, and air breaks for patients undergoing treatment.
- The service follows the approved uses of hyperbaric treatment as developed by the Undersea and Hyperbaric Medical Society and the approved indications for hyperbaric treatment as established by Medicare.
- Equipment used is a Sechrist monoplace chamber capable of pressures to 3.0 ATA (atmospheres absolute or 66 psi).
Air Medical Service
- UK HealthCare Emergency Medicine provides medical direction to PHI Air Medical Transport for Central and Eastern Kentucky.
- Air medical transport services provide rapid critical care transport of acutely ill and injured patients throughout central and eastern Kentucky.
Event Emergency Medical Services
UK HealthCare Emergency Medicine provides medical direction and support to the UK Chandler Hospital Event Medical Services program. This program provides onsite medical care to large public events including:
- UK football games
- auto racing
- horse shows
This service provides the necessary staff and equipment for large gatherings, including:
- emergency medical technicians (EMTs)
- medical supplies
Patient Instructions: UK Emergency Department Triage Process
Upon arrival at our Emergency Department, please go to the registration desk.
Upon arrival, please sign in with some basic information in order for the triage nurse to see you.
Talk with the triage nurse
The triage nurse will discuss your condition and decide what treatment is needed.
Tell the triage nurse all medical information, including the symptoms you are having.
Ask the nurse before eating or drinking anything as this may interfere with your treatment.
A patient relations assistant will begin the registration process, either at the front desk or bedside. You will be asked for information important to include in your medical record, such as your:
- Phone number
Provide your insurance or payment information
At some point during your care, we will collect your insurance information and obtain a copy of your insurance card so payment for your visit may be arranged.
If you do not have insurance, please let us know and a variety of payment options can be discussed.
Pay co-payment, deductible or deposit
Co-payments, deductibles or deposits on your account will be taken by one of our patient relations assistants near the end of your visit.
Please be patient
Please understand that some people who arrive after you may be seen before you.
Emergency visits are not like doctor’s office visits. There are no scheduled appointments. Instead, patients are seen in different areas based on the type of illness or injury they have.
UK Emergency Care Educational Series
This lecture series is designed for EMS, physicians, midlevel providers and nurses who work with stroke, neurology and trauma patients (PDF, 386 KB).
UK Chandler Emergency Department receives Lantern Award
The ENA Lantern Award recognizes emergency departments that exemplify exceptional practice and innovative performance in the core areas of nursing leadership, practice, education, advocacy and research.
New Chandler ED Now Open
The new emergency department is now open at Chandler Hospital. Take a peek inside: View our 12-minute video >
In order to protect your privacy and safety of you and all of our patients, the number of family members and visitors for each patient must be limited. Once you are taken to a room, you may have two family members / visitors in your room at one time. Children should remain in the waiting area with a responsible adult.
View PDF (38 KB)
First Floor Map
View PDF (67 KB)
Learn more about the UK Albert B. Chandler Emergency Department
View our Emergency Dept. Fact Sheet >